ABB Customer Survey Results

Here are the results of the survey:

 Verbatim Responses

Question 1: Do you feel that ABB provides you with easy access to customer support? If you answered No, please explain what you have experienced. Click for PDF: question-1-do-you-feel-abb-provides-you-easy-access-customer-support

Question 2:  Do you find their support team to be knowledgeable and helpful? Please explain.
Click for PDF: question-2-do-you-find-their-support-team-be-knowledgeable

Click for PDF: Question 3: Have you ever had a billing dispute with ABB? Please explain/ be as specific as possible.

 Click for PDF: Question 4: Have you ever required a repair person to visit your home?

Click for PDF: Question 5: What three action items would you like ABB to address?